These Terms and Conditions (the “Terms”) set out the rules for accessing and using the website lootbit.com (the “Website” or “Platform”), together with all of its pages, account areas, checkout processes, and connected services. The Platform is owned and run by Lootbit Ltd, a company registered in Cyprus under number HE-XXXXXX, with its registered office at Nicosia, Cyprus (referred to as the “Company”, “we”, “us”, or “our”). When you open the Website, browse it, sign up for an account, submit an order, or interact with it in any other way, you confirm that you have read these Terms and accept them as a binding legal agreement. The Terms apply to every User, regardless of whether they have registered, and they cover both browsing before a purchase and access to digital deliveries afterwards. If you do not accept these Terms, you must stop using the Platform right away. If you are acting for a company or another organization, you confirm that you are authorized to commit that organization, which will then be bound by these Terms. We may revise these Terms from time to time to keep pace with legal developments, payment-industry practices, security needs, changes to our product range, or new Platform features. Updated Terms will be posted here and, unless we specify another date, will apply as soon as they are published; it is your responsibility to check them periodically. When we judge a change to be significant, we may give extra notice through a banner, a message in your Account area, or an email, but we are not obliged to give individual notice in every case. By continuing to use the Platform after revised Terms appear, you accept them. No verbal remarks or amendments suggested by Users will alter these Terms unless set out in a written document signed by an authorized representative of the Company.
For clarity and consistency, the capitalized words used throughout these Terms carry the meanings given below. “Account” refers to a registered user profile that can provide access to order history, digital delivery pages, and support functions. “Agreement” means these Terms along with every policy linked on the Platform — including the Privacy Policy and Cookie Policy — and any product-specific notices shown during checkout. “Digital Product” covers any item supplied electronically, such as activation keys, license codes, digital vouchers, subscription codes, gift cards, or other redeemable digital goods. “Order” means a request to purchase one or more Digital Products submitted through checkout. “Order Confirmation” means an email or on-screen message showing that payment has been received or that an Order has been logged. “Content” means the text, interfaces, graphics, code, layouts, databases, design elements, and other materials available on the Platform. “User”, “you”, and “your” mean any individual or organization that accesses or uses the Platform. Section headings exist only for ease of reading and do not influence how the Terms are interpreted. Where local law gives you rights that cannot be waived, those rights apply to the extent they cannot lawfully be set aside.
The Platform is meant for adults and for Users who are legally able to enter into binding contracts. By accessing or using the Platform, you state and guarantee that you are at least 18 years old (or older, if the age of majority where you live is higher) and that you have full legal capacity to agree to these Terms. You also confirm that using the Platform and buying Digital Products is permitted where you reside, and that you are not subject to sanctions, restrictions, or other legal barriers that would stop you from buying digital content, using the relevant third-party services, or paying online. We may refuse service, limit access, ask for additional verification, or cancel Orders if we have a reasonable belief that you do not satisfy the eligibility conditions or that your use of the Platform poses legal, compliance, or security risks. If you set up an Account or submit an Order, you also confirm that the personal and payment information you supply is accurate, current, and complete. Supplying false, misleading, or incomplete details may lead to suspension, cancellation of Orders, or a permanent ban from the Platform.
Certain features of the Platform may require you to register an Account. When registering, you must provide correct information and keep it current, including a working email address that can receive transactional messages. You are responsible for protecting your login details and for every action taken through your Account, whether you authorized it or it happened because you did not keep your access secure. You may not share passwords, sell or transfer Accounts, or allow others to use your Account without our prior written approval. If you suspect that someone has gained unauthorized access, that your credentials have been exposed, or that there is suspicious activity, you must tell us without delay at support@lootbit.com and take sensible steps to secure your email and devices. We may apply security measures such as login monitoring, device verification, rate limiting, and extra verification steps to safeguard Users and the Platform. We may also limit, suspend, or close Accounts where we identify abuse, signs of fraud, irregular payment behavior, repeated chargebacks, or other activity that endangers the integrity of the Platform. We are not responsible for losses arising from your failure to properly secure your Account, email inbox, devices, or authentication methods.
The Platform gives access to a catalog of Digital Products sold online and delivered electronically. These may include activation keys, subscription codes, vouchers, gift cards, and other redeemable items intended for use on third-party services such as game publishers, console networks, or digital distribution platforms. Every product is digital only; we do not ship anything physical and no physical delivery takes place. Product pages may include descriptions, region or platform notes, activation instructions, and other informational details. Although we try to keep this information correct, the Platform works within an ecosystem that can change rapidly — publisher rules, regional blocks, platform requirements, or product packaging — so occasional inaccuracies may arise. We reserve the right to update product details, change the catalog, cap quantities, withdraw items, or decline Orders when operational, compliance, or supplier reasons make it necessary. Some Digital Products may be governed by third-party terms and technical requirements that are outside our control. Before buying, you are responsible for checking that you have the right device, account, region, and platform compatibility, and for following any redemption instructions we supply.
To place an Order, you choose Digital Products, enter any required billing information, select an available payment method, and confirm that you accept these Terms and any notices displayed at checkout. Submitting an Order amounts to an offer from you to buy the chosen Digital Products. A binding contract comes into existence when we accept the Order, which may happen by us issuing an Order Confirmation and/or making the Digital Product available for delivery in your Account area or by email. We may refuse or cancel an Order before acceptance — for example, where products are out of stock, payment authorization fails, required verification is not completed, or we suspect fraud, misuse, or breaches of policy. In some situations an Order Confirmation may show that payment was received while delivery is briefly held back pending security checks. You accept that automated confirmation screens and system-generated emails may act as evidence of Order status, timestamps, and the delivery method used. You also agree to cooperate with reasonable verification requests where they are needed to protect the Platform and its Users. If an Order is cancelled after payment is taken because of a verified mistake or unavailability, we will arrange a refund or reversal where possible through the original payment channel, in line with the payment provider’s rules.
All prices shown on the Platform appear in the stated currency and may include or exclude taxes depending on local rules and how checkout is configured. You must pay the full amount when you buy, and you authorize the chosen payment provider to process the transaction. Available payment methods may differ by region and can include cards, wallets, bank-based options, or other electronic solutions. You remain responsible for any charges imposed by your bank, card issuer, payment provider, or currency-conversion service, including foreign-exchange margins or cross-border fees. To guard against fraud, chargebacks, and unauthorized transactions, we may run risk-based checks, which can involve asking for identity confirmation, proof that the payment was authorized, or further details about the transaction. We may hold back delivery while verification is in progress, and we may cancel Orders where verification is unsuccessful or is not finished within a reasonable period. You agree not to start chargebacks or payment disputes for Digital Products that were valid and correctly delivered, and you acknowledge that frequent disputes or suspected abuse may result in suspension of your Account or refusal of future transactions.
Digital Products are supplied electronically once payment succeeds and any required verification is complete. As a general rule, codes and keys are made available in your Account area within 24 hours of the moment of purchase. Delivery may take place through your Account dashboard, by email to your registered address, or via on-screen access instructions, depending on the product type and operational routing. Timing within that window can vary because of verification checks, supplier synchronization, technical maintenance, network problems, or heavy transaction volume, and in some cases delivery may be completed sooner. You are responsible for making sure your email address is correct, that your mailbox can receive messages, and that spam filters or security tools do not block our communications. Once a Digital Product code or key is made available to you — whether shown in your Account, sent to your email, or otherwise revealed — the risk of loss, theft, exposure, or misuse passes to you. You must not share or resell codes unless the law and the relevant third-party rules allow it. We cannot replace products that become compromised after delivery due to your device security, a compromised email, Account sharing, or accidental disclosure. If you think a delivered code was faulty at the moment of delivery, you must contact support promptly with the relevant evidence before making repeated activation attempts.
Under the consumer protection laws that apply, Users may have a statutory right to withdraw from a purchase within fourteen (14) days of the Order date. That said, because Digital Products are delivered electronically and can be accessed or revealed soon after purchase, whether this right is available depends on specific conditions and an individual review. Where a Digital Product has not been accessed, revealed, redeemed, or used, and no activation code or equivalent digital credential has been delivered, you may file a withdrawal request within the 14-day window. Each request is examined individually by the relevant Company staff, taking into account delivery status, technical logs, account activity, fraud indicators, and compliance obligations. If a Digital Product has already been delivered, disclosed, viewed, or otherwise made available to you, the statutory right of withdrawal may cease to apply, so far as the law allows. This is because of the irreversible nature of digital delivery, since codes cannot be returned, cancelled, or put back into stock once they have been revealed. Mandatory consumer rights that cannot lawfully be excluded under the applicable legislation are not affected by this section.
Refunds are not granted automatically and are not provided for reasons such as a change of mind, a purchase made by accident, choosing the wrong platform or region, device incompatibility, publisher restrictions, or similar mistakes on your side. In exceptional cases, however — including confirmed non-delivery, a demonstrable technical fault, or a verified error on the Platform’s side — the Company may, at its discretion, offer a suitable remedy such as a refund, a replacement, or store credit. Any approved refund will be issued only to the original payment method, subject to the payment provider’s rules, processing times, and compliance checks. The Company reserves the right to decline refund requests where it suspects abuse, an excessive pattern of refunds, chargeback behavior, or fraud. Where a refund is approved, we will process it as promptly as the relevant payment systems allow, though the time it takes for funds to appear depends on your bank or payment provider rather than on us.
We make every effort to keep pricing, availability, and product information correct and up to date, but the Platform may occasionally show wrong prices, currency conversions, tax displays, or availability because of technical faults, supplier updates, or human error. Promotions, discounts, and coupon campaigns run for a limited time and may be changed, paused, or ended at any moment. The price that applies to your Order is the one shown when you submit checkout, unless the listing is plainly mistaken. We reserve the right to correct errors — including after an Order has been submitted — and to cancel Orders that arise from obvious pricing mistakes or product misconfiguration (for example, an item priced at a tiny fraction of its usual value because of a system fault). If we cancel an Order after payment has been taken for such reasons, we will process a refund or reversal in keeping with the payment provider’s procedures. Availability is not guaranteed and may depend on supplier stock, regional limits, or third-party platform restrictions. We may cap the number of units per User, refuse bulk-buying patterns, or apply extra checks where ordering behavior points to abuse, automated purchasing, or attempts to get around Platform controls.
All rights, title, and interest in the Platform Content — including the site design, software, code, databases, interfaces, logos, trademarks, product presentation formats, and text — belong to the Company or are used under license. These Terms do not pass any intellectual property rights to you. Provided you comply with these Terms, we grant you a limited, revocable, non-exclusive, non-transferable license to access and use the Platform for personal, lawful, and non-commercial purposes. You may not copy, reproduce, publish, distribute, display, modify, create derivative works from, or commercially exploit any Platform Content without our prior written consent, except where mandatory law expressly permits it. You may not try to reverse engineer, decompile, or extract source code from the Platform or any related software, and you may not remove proprietary notices or branding. Any unauthorized use may bring about immediate termination of your access and could expose you to civil or criminal liability. Third-party trademarks shown on the Platform are the property of their respective owners and appear only for identification purposes.
You agree to use the Platform responsibly, lawfully, and in a way that does not damage the Company, other Users, or third parties. Prohibited behavior includes, but is not limited to: using the Platform for fraud, money laundering, chargeback abuse, or unauthorized transactions; trying to get around security features, access controls, or purchase limits; disrupting Platform functionality through malware, denial-of-service activity, or attempts at exploitation; using bots, scrapers, or automated tools without written permission; pretending to be someone else or misrepresenting your identity or payment authorization; collecting other Users’ personal data; posting or sending unlawful or harmful content through any communication tools; and trying to manipulate pricing, promotions, or checkout logic. We may use monitoring and anti-fraud techniques to spot suspicious behavior, including device fingerprinting, risk scoring, and analysis of transaction patterns, subject to the privacy rules set out in our Privacy Policy. If we believe prohibited conduct has taken place, we may suspend Accounts, cancel Orders, block access, and, where appropriate, report the matter to payment providers or the relevant authorities. You acknowledge that the integrity of the Platform and the safety of Users are central goals and that enforcement steps may be taken without prior notice where the situation is urgent.
We may limit, suspend, or end your access to the Platform (including your Account) at any time if we reasonably conclude that: you have broken these Terms; you have acted fraudulently or abusively; your activity creates security risks; you have repeatedly raised disputes or chargebacks without valid reasons; you have given false information; or legal or regulatory duties require it. A suspension or termination may be temporary or permanent and may affect only certain functions (such as purchasing) or your entire access. When access is terminated, your license to use the Platform ends at once. Termination does not cancel obligations that arose before it, including outstanding payment disputes, claims linked to misuse, or obligations that are expressly stated to continue. We are not liable for loss of access caused by enforcement actions, nor for the deletion of non-essential data where that deletion is consistent with legal requirements and operational needs. Where the law requires, we may explain the basis for an action; however, we are not obliged to reveal internal risk logic, fraud indicators, or security methods. You may contact support if you think a restriction was applied by mistake, but reinstatement is not guaranteed.
The Platform and all of its services are provided on an “as is” and “as available” basis. To the fullest extent the law allows, we disclaim all warranties — whether express, implied, or statutory — including implied warranties of merchantability, fitness for a particular purpose, non-infringement, accuracy, and uninterrupted availability. We do not promise that the Platform will run without downtime, delays, errors, or security incidents, or that any defects will be fixed immediately. Digital Products frequently rely on third-party platforms and publisher rules outside our control, including activation procedures, regional locks, account eligibility conditions, and the service availability of external providers. We do not warrant that any third-party service will accept or honor a code in circumstances that breach that third party’s terms, regional restrictions, or technical requirements. You are responsible for keeping the compatible hardware, software, internet access, and third-party accounts needed for redemption. We may carry out maintenance and updates that affect availability, and we may apply protective measures such as rate limits or extra verification that may temporarily restrict access for security reasons. Nothing in this section limits mandatory consumer guarantees that cannot be excluded under applicable law.
To the fullest extent permitted by applicable law, the Company, along with its directors, officers, employees, contractors, affiliates, and agents, will not be liable for indirect, incidental, consequential, special, punitive, or exemplary damages, including lost profit, lost revenue, lost business opportunities, loss of goodwill, data loss, unauthorized access to data, or an inability to use the Platform. This limitation applies whether a claim is based in contract, tort (including negligence), strict liability, or any other theory, and even if we were warned that such damages were possible. Our total combined liability for any claim arising out of or connected with the Platform or any Digital Product will not exceed the greater of: (a) the sum you paid for the specific Digital Product that gave rise to the claim; or (b) USD 100. Some jurisdictions do not permit certain limitations or exclusions, so parts of this section may not apply to you; where that is the case, liability will be limited to the maximum extent the law allows. In turn, you agree to indemnify, defend, and hold harmless the Company and its representatives from and against any claims, demands, damages, losses, liabilities, costs, and expenses (including reasonable legal fees) that arise out of or relate to: your breach of these Terms; your misuse of the Platform; your breach of the law; your infringement of the intellectual property or other rights of a third party; your provision of false information; your improper disclosure or resale of delivered codes; or your conduct that harms the Platform, other Users, payment providers, or third parties. We may, at our discretion, take sole control of the defense and settlement of any matter covered by this indemnity, and you agree to cooperate in good faith and not to settle any matter in a way that places obligations or admissions on the Company without our prior written consent. These provisions continue after the Agreement ends and reflect the pricing and risk allocation tied to digital delivery services.
These Terms, the Agreement, and any dispute or claim arising out of or in connection with your use of the Platform, any Orders, or Digital Products are governed by and interpreted in accordance with the laws of the Republic of Cyprus, without regard to conflict-of-law principles. You agree that the competent courts of Cyprus have exclusive jurisdiction to settle disputes, subject to any mandatory consumer-protection provisions that may give you the right to bring proceedings in another forum that cannot be excluded by contract. Nothing in this section stops the Company from seeking urgent injunctive relief or protective measures in any jurisdiction where such relief is needed to protect Platform security or intellectual property, or to prevent fraud. If you have questions, complaints, or requests about these Terms, you can reach us at: